FAQ

Q: What type of wood is it?
A: Our hardwood consists mostly of Ash, Oak, Beech and Birch, although a small percentage could be other species. Softwood is available on request.

Q: What is the difference between hardwood and softwood?
A: Hardwood logs do not spit like softwood and have a higher calorific value i.e. they burn slower, longer and give off more heat.

Q: What weight is a load of logs?
A: We do not sell any of our wood by weight for the simple reason that is a natural product and the moisture content varies from atmospheric conditions, wood species and length of seasoning.

Q: How should I store firewood?
A: In a cool dry place either inside or outside, preferably with air circulation.

Q: How long will a load of logs last?
A:  This depends on how many fires you have, how well your fireplace draws, and if your fire is mainly for heat or effect.  As a guide, the average amount our customers use is a 2 cubic metre load of hardwood per year.

Q: How soon can you deliver?
A: Local deliveries 2-3 days, nationwide 3-5 days.

Q: Where does the wood come from?
A: The majority of wood comes from our own thinning of local estate woodlands. (Please see our wood sources page for more info.)

Q: How big is a load?
A: We sell our loads by the cubic metre (available in 1,2 or 3 metres) see our products page for pictures.

Q: Why use wood for heat?
A: Using wood helps reduce carbon emissions as it comes from a renewable source and is largely carbon neutral.